Privacy Policy

Last updated: January 2025

We respect your privacy and are committed to protecting your personal data.

📞 Business Contact: +91 9953146330 | 📧 poddarpratham@gmail.com

Introduction

ColdCraft Technologies ("we," "our," or "us") is an Indian technology company operating at https://coldcraft.co.in. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered cold email generation service.

Business Contact Information:
Phone: +91 9953146330
Email: poddarpratham@gmail.com
Website: https://coldcraft.co.in

By using ColdCraft, you consent to the data practices described in this Privacy Policy.

Information We Collect

Personal Information

Name and email address when you create an account
Billing information for paid subscriptions
Profile information you choose to provide
Communication preferences

Usage Information

Email campaigns you create and send
Recipient lists and contact information
Email content and AI generation history
Usage statistics and feature interactions

Technical Information

IP address and device information
Browser type and version
Cookies and similar tracking technologies
Log data and error reports

How We Use Your Information

We use your information to:

Provide and maintain our email generation service
Process payments and manage your subscription
Send you emails as requested through our platform
Improve our AI models and service quality
Provide customer support and respond to inquiries
Send important service updates and security notifications
Comply with legal obligations and prevent fraud
Analyze usage patterns to enhance user experience

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in these situations:

Service Providers: Trusted third parties who help us operate our service (Stripe for payments, Resend for email delivery)
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with a merger, acquisition, or sale of assets
Consent: When you explicitly consent to sharing

Data Security

We implement appropriate security measures to protect your information:

Industry-standard encryption for data transmission and storage
Regular security audits and vulnerability assessments
Access controls and authentication requirements
Employee training on data protection practices
Incident response procedures for security breaches

Note: No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

You have the following rights regarding your personal information:

Access & Portability

Request a copy of your personal data

Correction

Update or correct inaccurate information

Deletion

Request deletion of your personal data

Objection

Object to processing of your data

To exercise these rights, contact us at privacy@coldcraft.co.in

Cookies and Tracking

We use cookies and similar technologies to:

Remember your preferences and settings
Analyze site usage and improve performance
Provide personalized experiences
Ensure security and prevent fraud

You can control cookies through your browser settings, but some features may not work properly if disabled.

Policy Updates & Contact

Policy Updates

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: privacy@coldcraft.co.in

Address: 123 Business Street, San Francisco, CA 94105

← Back to ColdCraft